AI-Powered Microsoft Dynamics 365 Webinars: Finance, Insurance CRM & Unified Pricing in Supply Chain

Hosted by Unify Dots, these educational webinars showcase demos and updates in Dynamics 365 Finance, Insurance CRM, and Unified Pricing in Supply Chain.

SEATTLE, WA, UNITED STATES, July 10, 2025 /EINPresswire.com/ -- Unify Dots, a global Microsoft Solutions Partner specializing in enterprise ERP, CRM, and AI software built on cloud-based Microsoft Dynamics 365, announces a lineup of educational webinars this July focused on new features and modules within Microsoft Dynamics 365. The upcoming sessions will showcase hands-on demonstrations and updates featuring Microsoft Dynamics 365 Finance, Microsoft Dynamics 365 Customer Engagement for Insurance, and the new Unified Pricing Management capabilities within Dynamics 365 Supply Chain Management—all driven by next-generation AI and Microsoft Copilot.

Here’s the lineup:
Automate Financial Operations with Microsoft Dynamics 365 Finance and Copilot AI Webinar
Discover how Microsoft Dynamics 365 Finance—powered by Copilot—automates subscription billing, recurring revenue, credit and collections, and account payables. This webinar showcases AI-driven tools for accounts reconciliation, invoice processing, and financial close automation to help finance teams reduce manual work and improve accuracy.

Dynamics 365 CRM for Insurance Webinar
Designed for insurance providers, this session highlights how Dynamics 365 Sales and Dynamics 365 Customer Service—enhanced by the Unify Dots Insurance Accelerator—enable lead tracking, automated quoting, policy lifecycle management, renewals, and pipeline management. Attendees will explore how built-in service features like AI-powered Copilot, claims management and case management, and SLA monitoring streamline claims handling and customer service interactions. This webinar will also highlight self-service portals for policyholders, feedback and survey management using Dynamics 365 Customer Voice, and real-time dashboards tailored to the insurance industry. Participants will explore sales performance dashboards that provide visibility into lead conversion, quoting efficiency, and policy pipeline health. In parallel, customer service KPIs—such as case resolution times, SLA adherence, and service quality metrics

Unified Pricing Management in Dynamics 365 Webinar
Discover Microsoft’s evolution from the legacy Pricing Management module which is now retiring, to the new Unified Pricing Management module in Dynamics 365 Supply Chain Management. This session explores how the CSU-based pricing engine enables real-time execution across B2B and B2C channels, using customer, product, and order attributes to drive rule-based pricing strategies. Attendees will also see pricing simulation tools in action and learn how operations, finance, and pricing teams can optimize discounts, rebates, and margins while aligning pricing models with business goals.

Here's the full schedule—join us and register to explore how Microsoft Dynamics 365 and Copilot are reshaping business operations across industries:

Microsoft Dynamics 365 Finance and Copilot AI Webinar:
Microsoft Dynamics 365 Finance now features advanced AI tools—like Copilot and intelligent agents—designed to streamline financial operations, reduce manual tasks, and enhance decision-making. Empower your finance team to work more efficiently and drive smarter business outcomes with AI-powered automation.
Event Schedule and Registration Links:
July 15, 2025
APAC: 10:00 AM Bangkok | 11:00 AM Singapore https://bit.ly/44wHzcm
Australia: 1:00 PM Sydney https://bit.ly/44wHzcm
New Zealand: 3:00 PM Auckland https://bit.ly/44wHzcm
Americas: 1:00 PM USA Pacific Time | 4:00 PM USA Eastern Time. https://bit.ly/4lAZc1H
July 17, 2025
Europe: 8:00 AM Central European Time. https://bit.ly/4kowJv9

CRM for Insurance with Unify Dots Accelerator:
Microsoft Dynamics 365 CRM for Sales and Customer Service, integrated with the Unify Dots Accelerator for Insurance and Copilot AI, empowers insurance companies to optimize lead management, track sales opportunities, and streamline policy quoting and customer onboarding.
For support teams, the platform enhances customer service with intelligent case management, automated follow-ups, and a centralized, real-time view of customer interactions—helping resolve issues faster and more efficiently
Event Schedule and Registration Links:
July 24, 2025
APAC: 10:00 AM Bangkok | 11:00 AM Singapore https://bit.ly/4lE5iyy
Australia: 1:00 PM Sydney https://bit.ly/4lE5iyy
New Zealand: 3:00 PM Auckland https://bit.ly/4lE5iyy
Americas: 1:00 PM Pacific Time | 4:00 PM Eastern Time. https://bit.ly/45Ox9ax

Unified Pricing Management in Dynamics 365 Supply Chain Webinar:
Unified Pricing Management in Dynamics 365 Supply Chain enables centralized, attribute-based pricing using real-time data from customers, products, and order segments. Learn how to manage complex pricing structures—including base prices, trade agreements, discounts, and rebates—while ensuring consistency across channels. The session will also cover price simulation, margin control, and how to align pricing strategies for both B2B and B2C models using Microsoft’s CSU-based pricing engine.
Event Schedule and Registration Links:
July 29, 2025
APAC: 10:00 AM Bangkok | 11:00 AM Singapore https://bit.ly/4003B6e
Australia: 1:00 PM Sydney https://bit.ly/4003B6e
New Zealand: 3:00 PM Auckland https://bit.ly/4003B6e
Americas: 9:00 AM Pacific Time | 12:00 PM Eastern Time. https://bit.ly/4lH0hp0
July 31, 2025
Europe: 8:00 AM Central European Time. https://bit.ly/4nyJPJ2


About UNIFY Dots
Unify Dots is a global business solutions provider specializing in Microsoft Dynamics Business Applications, Data & AI, App Development and Infrastructure. Headquartered in Seattle, United States, Unify Dots has presence in Asia-Pacific, Australia & New Zealand, North America, and Europe. Unify Dots is also committed to improving the world and has pledged to donate at least 25% of its profit towards the case of helping educate children from low-income families across the world and especially in developing countries.

UNIFY Dots specializes in deploying the following solutions:
- Microsoft Dynamics 365 Supply Chain
- Microsoft Dynamics 365 Finance
- Microsoft Dynamics 365 Project Operations
- Microsoft Dynamics 365 Sales
- Microsoft Dynamics 365 Customer Service
- Microsoft Dynamics 365 Field Service
- Microsoft Dynamics 365 Customer Insights
- Ecommerce for Microsoft Dynamics
- Power BI

For more information, please visit https://unifydots.com or email us.

Shanelle Gavina
info@unifydots.com 
USA: +1 206 452-7498 
Singapore: +65 3165-0911
Malaysia: +60 3 9212 6121
Philippines: +63 2 8271 2458 
Australia:  +61 2 9053 4872 

Shanelle Gavina
Unify Dots
+1 425-528-0389
email us here
Visit us on social media:
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